The Unsung Heroes of Customer Advocacy.

Let’s fact it, the manufacturing world is fast-paced. The plastic injection molding world even more so.

Where innovation and precision rule, one role in organizations stands out as a pivotal bridge between customer need, and business excellence. That role is the Client Service Manager (CSM). These professionals are more than just a point of contact; they are the voice of the customer within the organization, ensuring that every concern, requirement, and expectation is heard and acted upon.

At ADIS AUTOMOTIVE GROUP, a leader in the plastic manufacturing world, this advocacy is taken to the next level. Known for our motto of Quality with Integrity, we’ve built a reputation for not only delivering high-quality components for the auto industry, but also for fostering trust and confidence amongst our clients. Something our CSM team takes great pride in!

As part of their role, our CSM’s focus on:

1️⃣ Building strong relationships. Let’s be honest: it’s nice to work with people you actually like.

2️⃣ Championing customer needs. Being a liaison who is trusted and can maintain communications throughout every step of a process

3️⃣ Driving continuous improvement. We talk about it a lot because it's key to everything we do.

In an environment where reliability, accuracy and quality are non-negotiable, our commitment to building partnerships goes far beyond the sales cycle, it's the backbone of our operations, and indeed our success.